Refund & Cancellation Policy
Effective Date: July 16, 2026 · Last Updated: July 16, 2026
1. Overview
WOOD MARKETING SOLUTIONS LLC is committed to providing professional marketing consulting and digital marketing services. This Refund Policy explains when refunds may or may not be available.
2. Digital and Professional Services
Our services consist primarily of consulting, marketing strategy, digital marketing planning, analytics, and other professional services. Because these services begin with research, planning, consultation, or other work performed on behalf of the client, they are generally non-refundable once work has started.
3. Eligibility for Refunds
A refund may be considered if:
- A duplicate payment was made.
- A payment was processed in error.
- WOOD MARKETING SOLUTIONS LLC is unable to provide the purchased service.
- A written refund agreement has been approved by the Company.
4. Non-Refundable Services
Refunds are generally not available for completed consultations, delivered reports, customized marketing recommendations, completed strategy work, or any service already performed.
5. Cancellation Requests
If you wish to cancel a service before work begins, contact us immediately. Approved cancellations may qualify for a full or partial refund depending on the circumstances.
6. Chargebacks
If you believe a payment was processed incorrectly, please contact us before initiating a chargeback. We will make reasonable efforts to resolve payment concerns promptly.
7. Processing Approved Refunds
When approved, refunds will generally be returned to the original payment method. Processing time depends on your payment provider and financial institution.
8. Changes
We may update this Refund Policy from time to time. Updated versions become effective upon publication on our website.
9. Contact
WOOD MARKETING SOLUTIONS LLC
225 Lionstone Dr, Apt F
Colorado Springs, CO 80916
United States
Email: support@wood-marketing.com
Phone: (719) 240-1204